PRIVACY POLICY
AEI DENTAL
Effective Date: January 13, 2026
Last Updated: January 13, 2026
Website: www.aeidental.com
AEI Dental ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via text messaging (SMS).
1. INFORMATION WE COLLECT
Personal Information
We may collect personal information that you voluntarily provide to us, including:
• Name and contact information (phone number, email address, mailing address)
• Date of birth
• Dental and medical history
• Insurance information
• Payment information
• Emergency contact information
• Mobile phone number for SMS communications
Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies
2. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
• To provide dental care and treatment services
• To schedule, confirm, and remind you of appointments via SMS, phone, or email
• To process payments and manage billing
• To communicate with you about your treatment and dental health
• To send practice updates and announcements
• To comply with legal and regulatory requirements (HIPAA, TCPA, etc.)
• To improve our services and website functionality
• To respond to your inquiries and provide customer support
• To maintain the security of our systems and prevent fraud
3. SMS/TEXT MESSAGING
By providing your mobile phone number and opting in, you consent to receive text messages from AEI Dental. Please see our SMS Terms and Conditions for detailed information about our text messaging practices.
Mobile Information:
• Your mobile phone number will be used solely for appointment communications and practice updates
• We do not sell or share your mobile number with third parties for marketing purposes
• You can opt out at any time by texting STOP or contacting us directly
• Standard message and data rates may apply
4. INFORMATION SHARING AND DISCLOSURE
We do not sell your personal information. We may share your information only in the following circumstances:
With Your Consent: When you authorize us to share information with third parties.
Service Providers: We may share information with trusted third-party service providers who assist us in:
• Payment processing
• Insurance claims processing
• SMS/text messaging services
• Website hosting and maintenance
• Appointment scheduling software
• Dental laboratories
Legal Requirements: We may disclose information when required by law, including:
• Compliance with court orders, subpoenas, or legal processes
• Protection of our rights and property
• Emergency situations involving health or safety
Healthcare Operations: As permitted under HIPAA, we may share protected health information with other healthcare providers involved in your care.
5. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information, including:
• Secure servers and encrypted data transmission (SSL/TLS)
• Access controls and authentication procedures
• Regular security assessments
• Staff training on privacy and security practices
• HIPAA-compliant data handling procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. YOUR RIGHTS AND CHOICES
You have the following rights regarding your personal information:
Access and Correction: You may request access to or correction of your personal information by contacting us.
Opt-Out: You may opt out of:
• Text messages (text STOP or contact us at 281-394-9988)
• Marketing emails (click unsubscribe or contact us)
• Non-essential communications
HIPAA Rights: As a healthcare provider, we comply with HIPAA regulations. You have the right to:
• Access your medical records
• Request amendments to your health information
• Receive an accounting of disclosures
• Request restrictions on use and disclosure
• Receive a paper copy of our HIPAA Notice of Privacy Practices
7. CHILDREN'S PRIVACY
Our services may be used by minors with parental consent. If you are a parent or guardian and believe we have collected information from your child without consent, please contact us immediately.
8. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies and similar technologies to enhance user experience. You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
• Right to know what personal information is collected
• Right to delete personal information
• Right to opt out of sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights
11. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. We will notify you of significant changes via email or prominent notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.
12. HIPAA NOTICE
As a healthcare provider, AEI Dental complies with the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy supplements our HIPAA Notice of Privacy Practices, which is available at our office and upon request.
13. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
AEI Dental
24441 Katy Fwy #200
Katy, TX 77494
Phone: 281-394-9988
Email: aeidental@gmail.com
Privacy Officer: Available at the above contact information
You may also contact us to:
• Request access to your personal information
• Correct inaccurate information
• Opt out of communications
• File a privacy complaint
• Request a copy of our HIPAA Notice of Privacy Practices
14. CONSENT
By using our website, services, or providing your information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.